Lifetime Warranty & Repair

We offer lifetime warranties on your 18K Gold/White Gold Plated Stainless Steel Jewelry starting from the date of purchase. To exercise your warranty, contact us on any of our channels with your problem & order information.  

For 18K Gold/White Gold Plated Stainless Steel Jewelry, if the item's stones fall off or the item breaks, we will first try to fix it, if its is fixable, then we charge only shipping (Rs 149) & the services are free. If the item tarnishes, the stones come out or the jump rings/links have come out send us a picture of the item along with your order ID & you'll receive store credit/replacement based on the credit terms given below: 

- 0-3 months: Replacement of the item (The item has to come back to the warehouse & shipping of 149 Rs to be covered by the customer or the customer can self ship)
- 3-6 months: 45% of invoice value 
- After 6 months: 25% of invoice value

Breakage Warranty:

We offer a customer-friendly breakage warranty (for items that are in a 'no longer fixable' condition, in case of damage or breakage because of wear and tear, damage to zirconia crystals due to mishandling, loss of crystals or stones on the jewelry. Just send us a picture of the item and your order ID and claim 25% of your order value as BRIA store credit. 

Exclusions from Warranty:

- Third-party resizing or alterations.