CUSTOM LASER ENGRAVING

PRODUCT DESCRIPTION

We want you to be completely satisfied with your purchase, which is why we offer a hassle-free exchanges or returns.

FREE EXCHANGES (MAX 3 DAYS AFTER DELIVERY FOR SIZES & ITEMS) :

Unused and unworn items are eligible for a free exchange provided the jewelry is unused. To initiate an exchange, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the exchange shipment to be picked up by our logistics partner. 

Once your exchange parcel undergoes our quality inspection, we will dispatch you the exchange item. The exchange is FREE for first time. 

Engraved, Personalised or Custom Plated Items will NOT be exchanged. 

Repeat exchanges will cost you 200 Rs. 

To create an exchange today, click here to fill the form. 

FREE RETURNS (MAX 3 DAYS AFTER DELIVERY):

Unused and unworn or damaged (in shipping) items are eligible for full credit in the form of a gift card that can be used on the website. The gift card is valid for 6 months from the date it is issued and is giftable/transferrable too.**

We want to remind our customers that if any items are found missing or used from the return shipment, we reserve the right to deduct an amount up to the full MRP of the missing product from the refund credit amount. 

To create a return today, click here to fill the form.

Any return initiated for a purchase that was made through credits/partial credits will be charged Rs.300 for compensation of delivery charges. 

To initiate a return, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the return shipment to be picked up by our logistics partner. Please keep in mind that shipping and handling charges are not refundable.

All returns should be addressed to:

DK ENTERPRISE
103-104, Sapphire Heights, A.B. Road
Indore, 452001, M.P. India. 

To check the return/exchange policy for Flash sales like CRED, Popup orders please click here. 

Our jewelry is made using either stainless steel or high-quality brass with a protective anti-tarnish coating for long-lasting shine. Stainless steel is highly durable and low-maintenance.
Brass is softer and benefits from a little extra care — with simple precautions, your pieces will stay beautiful much longer.

How to Care (Mandatory for Brass, Optional for Steel)

• Avoid perfumes, lotions & harsh chemicals directly on jewelry
• Remove before swimming, showering, or workouts
• Store in a dry pouch after use
• Gently wipe after wearing

Cleaning

Wipe with a soft dry cloth.
If needed, use mild soap and water, rinse quickly, and dry completely.

Designed for daily wear. Cared for, it lasts even longer.