PRODUCT DESCRIPTION
- Thick 18K Gold Plating
- Ideal for Daily Wear
- Hypoallergenic, Waterproof & Long-Lasting
- Grade 316L Stainless Steel
- Lifetime Warranty
Our jewelry is made to never fade or lose color so use it however you like! If something happens to your piece, don´t worry, we have got you covered! Just use your BRIA Lifetime Warranty!
We want you to be completely satisfied with your purchase, which is why we offer a hassle-free exchanges or returns.
FREE EXCHANGES (MAX 3 DAYS AFTER DELIVERY FOR SIZES & ITEMS) :
Unused and unworn items are eligible for a free exchange provided the jewelry is unused. To initiate an exchange, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the exchange shipment to be picked up by our logistics partner.
Once your exchange parcel undergoes our quality inspection, we will dispatch you the exchange item. The exchange is FREE for only one time. Further exchanges will cost you 200 Rs.
Engraved Items will NOT be exchanged.
To create an exchange today, click here to go to the Contact Us page.
FREE RETURNS (MAX 3 DAYS AFTER DELIVERY):
Unused and unworn or damaged(in shipping) items are eligible for a full credit in the form of a gift card that can be used on the website. The gift card is valid for lifetime of the company and is giftable/transferrable too.**
Refunds in original payment mode will NOT be done. We refund the amount in gift voucher which has a code that can be used on the website.
We want to remind our customers that if any items are found missing or used from the return shipment, we reserve the right to deduct an amount up to the full MRP of the missing product from the refund credit amount.
To initiate a return, please ensure that you have the original packaging including the items and the boxes, and then contact our customer care team. We will arrange for the return shipment to be picked up by our logistics partner. Please keep in mind that shipping and handling charges are not refundable.
All returns should be addressed to:
DK ENTERPRISE
103-104, Sapphire Heights, A.B. Road
Indore, 452001, M.P. India.
To create a return today, click here to go to the Contact Us page.
We offer lifetime warranties on your 18K Gold/White Gold Plated Stainless Steel Jewelry starting from the date of purchase. To exercise your warranty, contact us on any of our channels with your problem & order information.
For 18K Gold/White Gold Plated Stainless Steel Jewelry, if the item tarnishes, we will first try to fix/replate it, if its is fixable then we charge only shipping (Rs 300) & the services are free. If the above is not possible then, you can self ship the item back to us (or we can arrange pickup from you for Rs 150). Once we receive the item back to us you'll receive store credit (valid for lifetime) based on the credit terms given below:
- 0-6 months: 45% of invoice value
- 6-12 months: 25% of invoice value
- After 12 months: 10% of invoice value
Breakage Warranty:
We offer a customer-friendly breakage warranty, in case of damage or breakage because of wear and tear, damage to zirconia crystals due to mishandling, loss of crystals or stones on the jewelry. Just send us a picture of the item and your order ID and claim 15% of your order value as BRIA store credit.
Exclusions from Warranty:
- Third-party resizing or alterations.